Procurement · GeM

An OEM on GeM since 2018 — eight categories

Registered on GeM as an OEM since 2018, across eight categories from servers to mini PCs. What that changes for a buyer, how a custom bid differs from a catalogue purchase, and what evidence a specification can ask for.

• OEM since 2018 — Registered on GeM
• 8 categories — Servers to mini PCs
• Made in India — Integrated and manufactured
• RDSO assessed — 200+ certificates
• Burn-in tested — 24 to 72 hours

The status

An OEM on GeM since 2018, not a reseller with a catalogue

GeM distinguishes between sellers who make a product and sellers who resell one, and the distinction carries obligations rather than badges. We have been registered as an OEM since 2018, across eight categories, which means the machines on our listings are machines we build.

For a buyer comparing two identical-looking listings, that is the difference that does not appear on the screen. An OEM can answer a specification question about the product rather than relay it, can commit to a configuration for a repeat order, and remains the party responsible when something has to be fixed in year four.

It also changes what a custom bid can be. A reseller quotes what the catalogue holds. We can quote what the workload needs, because the configuration is ours to decide.

• OEM on GeM since
• categories listed
• enterprise deployments

Eight categories

All eight are machines we manufacture ourselves

Eight categories on GeM, and every one of them is something we manufacture rather than resell.

• Servers — rack and tower, single and dual socket
• Workstations — office, high performance, graphics and GPU tiers
• High End Desktops — for engineering, creative and analysis workloads
• NAS Storage — file and block, from branch systems to rack platforms
• Enterprise Storage — rack, flash and dual-controller arrays
• Thin Clients — zero and thin endpoints for VDI estates
• All-in-One — reception, counter and front-office machines
• Mini PC — compact desktops for desks, kiosks and cabinets

Buying modes

Five routes, and what each one suits

The mode is chosen before the specification is written, and it constrains what the specification can ask for.

• Direct purchase — When it suits: Small requirements where a listing already matches. What to watch: That the listed configuration is the one the workload needs, not merely the closest one
• L1 purchase — When it suits: A comparable set of listings where price decides. What to watch: Comparability. Two listings at the same price are rarely the same machine or the same support
• Bid — When it suits: Requirements above the direct-purchase threshold. What to watch: Whether the responses are actually comparable — support terms and warranty periods often are not
• Reverse auction — When it suits: Where the field is genuinely comparable and price should fall. What to watch: Support and warranty terms, which are what get cut to reach a lower number
• Custom bid — When it suits: Requirements no listing matches. What to watch: This is where a manufacturer can build to the requirement instead of the requirement being trimmed to a catalogue

Seller types

Who you are actually buying from

GeM records the distinction. A listing does not make it obvious, and it decides who answers when something is wrong.

• OEM — The manufacturer. Can change a configuration, commit to repeating it, and remains responsible for the product itself rather than for the transaction. We have been registered this way since 2018.
• Authorised reseller — Sells a manufacturer's product with that manufacturer's authorisation. Legitimate and often useful, and the support path still ends at the OEM.
• Trading seller — Lists goods without a manufacturing relationship. Fine for commodities; harder when a configuration question, a repeat order or a year-four failure arrives.
• Why it shows up later — The difference is invisible at purchase and obvious at the first support call, the first repeat order and the first audit that asks who manufactured the item.

In practice

The three routes that account for most orders

Direct purchase, for small requirements, where a listing is bought as it stands. Our listings carry the configuration as built, so what arrives is what the page described.

Bid and reverse auction, where a specification goes out and sellers respond. We quote against the specification as written, and where the specification and the workload look to us like they have diverged, we say so in the response rather than after the award.

Custom bid, where the requirement does not match anything listed. This is the route where being the manufacturer changes the outcome rather than the paperwork: the configuration can be built to the requirement, and we can commit to supplying it again.

Local content

Make in India, as GeM actually asks it

Public procurement preference for domestic suppliers runs on declared local content, not on where a company is headquartered. A supplier declares a class, the declaration is auditable, and above a threshold it has to be certified rather than asserted. An Indian invoice, an Indian brand or assembly in India do not by themselves settle the question.

For a buyer, the practical consequence is that the local-content claim on a listing is a declaration with consequences behind it, and it is reasonable to ask what supports it. For a seller, it means the bill of materials has to be knowable — which is straightforward when components are nameable and impossible when they are not.

We write our declarations per configuration, because the figure depends on what is in the machine. Our blog has the long version of what these tenders actually ask of a server vendor, written from the notified rules rather than from a summary of them.

Before you order

What our listings state, without being asked

Every line below is answerable about our own listings. It is here so that a buyer comparing them does not have to send an email to find out.

• We are the OEM, not an authorised reseller or a trading seller
• The machines are manufactured by us, in India, at our own facility
• The listed configuration is the one built — and where it is not the one you need, a custom bid is the route
• The warranty span and response terms are stated on the listing rather than implied
• On-site response is next business day in the major cities, with remote support elsewhere
• The local-content class is declared per configuration, because the figure depends on what is in the machine
• The identical configuration can be supplied again, because the firmware baseline is recorded
• ISO 9001 applies to the manufacturer — us — rather than to a component inside the machine

Verification

What a buyer has to confirm, and what confirms it

The right-hand column is what we hold, not what we would obtain.

• Is the seller the manufacturer? — What answers it: Registered on GeM as an OEM since 2018, in the eight categories listed above.
• Where is it manufactured? — What answers it: Integrated and manufactured in India, at our own facility.
• Is the quality system documented? — What answers it: ISO 9001 quality management, with BIS and EMI/EMC among the certifications on the compliance page.
• Has it been inspected by a government agency? — What answers it: RDSO assessed, with more than 200 inspection certificates from consignments offered and passed.
• Was each unit tested before dispatch? — What answers it: Yes — burn-in under CPU, memory and storage stress, with thermal checks and a SMART review, on every unit.
• Can the same configuration be supplied again? — What answers it: Configurations are recorded with their firmware baseline, so a repeat order is the same machine.
• What support comes with it? — What answers it: Warranty 1 to 5 years as per the terms finalised, next-business-day on-site response in the major cities, remote support elsewhere.

Read further

The rest of the procurement record

• What a Make-in-India tender actually asks — Local-content classes, BOM rules and the evidence a buyer should request, written from the notified rules.
• RDSO-assessed railway platforms — The railway credential and the 200+ inspection certificates behind it.
• Certifications and compliance — ISO 9001, BIS, EMI/EMC and the rest of the record, in one place.

On this site

Where the eight categories live

The same machines, described properly.

• Rack and tower servers — Single and dual socket platforms, built to order and burn-in tested.
• Enterprise storage — Rack, flash and dual-controller platforms for backup, archive and primary workloads.
• Endpoints and compact PCs — Thin clients, all-in-ones, mini PCs and OPS modules.