We deliver rack-ready, cabled, and commissioned — or ship pre-configured for your team to install.
On-site racking, cabling, and power-up
Network integration and VLAN configuration
Hypervisor cluster formation and storage provisioning
VM migration and workload cutover support
Handover documentation and knowledge transfer
04. Support & Lifecycle — Post-deployment coverage
Predictable SLAs, local spares, and lifecycle management from day one to end-of-life.
Warranty 1 to 5 years as per the terms finalised
Next-business-day on-site response, with escalation paths defined upfront
On-site in the major cities, remote support elsewhere, wider on-site by arrangement
Advance-replacement spares from local inventory
Annual maintenance contracts (AMC)
Firmware and security patch management
Lifecycle refresh planning and old-device disposal
Post-Deployment
Support & Maintenance
We do not disappear after delivery. Predictable SLAs, local spares, and a dedicated account manager keep your infrastructure running.
Next-Business-Day Response
Next-business-day on-site response, with escalation paths defined upfront.
Local Spares Inventory
Critical components stocked in India — not waiting for international shipping. Advance-replacement available.
On-Site Engineering
Our engineers come to you for installation, commissioning, and hardware swap. No remote-only support.
Annual Maintenance Contracts
Predictable annual cost covering hardware support, firmware updates, and health checks.
Lifecycle Management
Planned refresh cycles, capacity forecasting, and secure decommissioning with certificate of destruction.
Dedicated Account Manager
A single point of contact who understands your infrastructure, not a rotating helpdesk queue.
The terms these carry are set out in full on the warranty and AMC page, the datasheets and compliance documents are in downloads, and integrators and consultants who deliver alongside us are on the partners page.